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Our Managed Services solutions reduce the stress, challenges, and costs associated with trying to manage and support your IT yourself. Clients of our Managed Services solutions get the highest level of attention from our team of experts, who apply best practices to your network and diligently monitor your system's performance 24/7. The result is less downtime, better performance, and more productive employees.
By allowing us to manage your IT, you not only have a dedicated team of technology experts behind you, but you are also freed up to focus on what you do best - grow your business.
Why us for managed IT services?
As a managed service provider serving Southeastern Michigan for the last 20 years, we provide our clients with expertise, attentive service, and guaranteed satisfaction- all at a low cost that helps keep your IT budget predictable and under control.
You can choose to have us operate all of your IT needs, or just a few. You have the flexibility to get the services you require, within your budget.
Our Managed Services at a glance
Desktop and laptop management
Maintaining satisfied and productive end users is one of the most challenging issues facing IT departments. Desktop and laptop computers are the tools your employees use throughout the day, so ensuring smooth computer operations is critical to their success. We offer proactive maintenance and monitoring, comprehensive virus and malware protection, and responsive help desk support to ensure that your employees spend less time dealing with technical problems, and more time getting work done.
Our Managed Services can include:
- 24/7 Proactive Monitoring
- Phone Support
- Remote Control Support and Troubleshooting
- Microsoft Application Support
- Emergency After Hours Maintenance
- Anti-virus Management
- Patch Management
- Backup and Recovery Management
- On-site Management
- Setup and Configure New PCs and Printers
Server management
Your servers are the core of your business network, so its crucial they are 100% reliable. Proactive monitoring, patching, and maintenance of your servers gives you the peace of mind in knowing that your data is protected and your servers are healthy.
We offer a number of server management plans to ensure that you get the services you need at a price that is right. Plans include:
Our Managed Services can include:
- 24/7 Proactive Monitoring & Remote Support
- Phone Support
- Application Support
- Service Availability Monitoring
- Emergency After Hours Support Maintenance
- Server Optimization and Management
- Drive Space Management
- Printer Setting Management
- Server Applications
- SQL Server Administration
- Backup Administration
- On-site Management
- Network Security
- Anti-virus Management
- Patch Management
- User Account Administration
- File Sharing Administration
- Security Administration
Network
Your network is the foundation that everything else is built on, so we proactively monitor and maintain your network components to prevent complications before they occur. Preventative maintenance saves you time and money. Our prompt response and outstanding customer services help mitigate risk and keep your network performance optimized.
With our reliable network management, you can rest assured that your network will provide a solid foundation for the rest of your business. Our services include:
Our Managed Services can Include
- 24/7 Monitoring
- Phone Support
- Remote Control Support
- Emergency After Hours Support Maintenance
- Manage and administer all routers and firewalls
- Manage and monitor wireless access points
- On-site Management
Our customers believe that these features make High Performance Systems Metro-Detroit's BEST Managed Service Provider!!! |
